Questions, answered clearly

TheraVita Health is a UK pharmacist-led online health and wellness service offering private weight-management care, prescription skincare consultations and premium Ghanaian Shea butter products.

Our clinical services combine individual assessment with practical, personalised support.

TheraVita Health is led by Clinical Pharmacists who are Independent Prescribers. Prescription services are assessed and managed by registered healthcare professionals with the appropriate training to prescribe safely within their scope of practice.

Yes. Consultations and reviews are carried out virtually, allowing you to access care from home. Where prescription treatment is clinically appropriate, medication is supplied through our partner pharmacy and delivered directly to you.

No. TheraVita Health provides private support for specific services and does not replace your GP, NHS 111 or emergency care. Continue to contact your usual healthcare services for ongoing medical care, urgent concerns, examination or investigation.

Begin with our short, confidential eligibility questionnaire. If the service may be suitable, you will complete the required health information and attend a virtual consultation with a Pharmacist Independent Prescriber.

Your prescriber will review your medical history, medicines, relevant measurements, previous treatment, goals and lifestyle. If prescription treatment is appropriate, an individual plan is agreed. Treatment is then monitored through ongoing reviews, with direct support between appointments.

Depending on clinical suitability, treatment options may include Mounjaro (tirzepatide), Wegovy injection or Wegovy tablets (semaglutide). These are prescription-only medicines and are not selected from the website like ordinary retail products.

Your prescriber will discuss suitable options after reviewing your individual circumstances. You can read neutral, medicine-specific information on our treatment information hub.

Suitability is assessed individually and may depend on age, BMI, weight-related health conditions, medical and surgical history, current medicines, pregnancy status, previous treatment and other clinical factors.

Prescription treatment may not be suitable for everyone. Your prescriber may request additional information, recommend another approach or decline to prescribe where it would not be safe or appropriate.

Yes. A clinical consultation is required before any prescription treatment can be supplied. We do not prescribe solely from a short eligibility questionnaire.

The consultation allows your prescriber to assess safety and suitability, explain the available options, discuss potential side effects and agree how your progress will be monitored.

Your package includes:

• Individual clinical assessment and prescribing where appropriate
• Your medication if prescribed
• Ongoing clinical reviews and dose optimisation where appropriate
• Direct access to your prescribing clinician
• Side-effect advice and support
• A personalised calorie-deficit meal plan
• Personalised exercise guidance
• Progress monitoring
• UK delivery

This is provided in one clear package price, without the need for a subscription.

Prices last reviewed: 3 September 2026. For the latest information, always check our current treatment price list. Your final cost is confirmed before payment.

Reviews may include discussion of your progress, appetite, nutrition, activity, side effects, tolerability, adherence and any changes to your health or medicines. Your prescriber will also review whether your current dose and treatment remain clinically appropriate.

Continuing treatment and increasing a dose are never automatic.

Yes. Personalised nutrition and exercise guidance are included in the TheraVita weight-management package. Your plan can be adapted to your dietary preferences, routine, current fitness level and access to home or gym equipment.

The aim is to support realistic, sustainable habits rather than an extreme short-term diet.

Possibly. A new clinical assessment is still required. You may need to provide evidence of your current medicine and strength, previous prescriptions, last dose, treatment duration, progress, side effects and relevant medical information.

Do not overlap supplies from different providers or change treatment without prescriber guidance.

After your consultation, approval and payment, your prescription is sent to our partner pharmacy. Delivery is normally arranged promptly and may be available on the next working day.

Timing can vary because of pharmacy processing, stock availability, weekends, bank holidays and courier services.

Contact your prescribing clinician for advice if you develop side effects or have concerns during treatment. Support is available between reviews so that symptoms, hydration, food intake and treatment suitability can be assessed.

Seek urgent medical help for severe or persistent symptoms, severe abdominal pain, signs of dehydration, a serious allergic reaction or anything that feels urgent or unusual. Use NHS 111, 999 or your nearest emergency department as appropriate.

Treatment duration varies. Weight management is usually a longer-term process, and your prescriber will review progress, tolerability, health changes and your continuing need for treatment.

Speak to your prescriber before stopping. As you approach your goal, your review can include maintenance planning, lifestyle support, dose changes or stopping treatment where appropriate.

No. Results vary between individuals and can be affected by health, treatment response, adherence, nutrition, activity and other factors. We provide realistic guidance and clinical monitoring, but no specific result can be guaranteed.

We provide private online consultations for common concerns including acne, eczema, dry skin, hyperpigmentation and uneven skin tone. The service may provide prescription treatment where appropriate, non-prescription advice or a personalised skincare routine.

You complete an online consultation form and provide clear photographs of the concern. A prescribing clinician reviews the information and may ask further questions before deciding whether online care is suitable.

If assessment or treatment in person is needed, you may be advised to contact your GP or another appropriate service.

Yes, where clinically appropriate following assessment. Recommendations depend on the concern, medical history, medicines, allergies, skin type and previous treatments.

No. We do not currently prescribe oral antibiotics through the online skincare service. If oral treatment or further investigation may be needed, you will be advised to contact your GP or a dermatology service.

Clear photographs help the clinician assess the appearance and distribution of the skin concern and decide whether online treatment is appropriate. Images are used for clinical assessment and documentation and are handled securely.

Yes. Personalised skincare advice can help you choose suitable products, understand how to introduce and layer them, and reduce avoidable irritation.

Our collection includes fragrance-free Pure Shea, vanilla-scented Vanilla Veil, the Shea Butter Discovery Bundle and Pure Shea refill pouches. Current products and sizes are listed in the TheraVita shop.

Pure Shea is a fragrance-free body butter made with 100% Butyrospermum Parkii (Shea) Butter. It is designed for people who prefer a simple, unscented cosmetic moisturiser.

Vanilla Veil is a softly scented body butter made with Shea butter and fragrance. It offers the rich moisturising feel of Shea butter with a warm vanilla scent.

The Discovery Bundle includes one 150g jar of Pure Shea and one 150g jar of Vanilla Veil. Please check the product page for the current price and availability.

Yes. Pure Shea refill pouches contain the same fragrance-free formula and can be used to refill your jar at home. Available sizes and prices are shown in the online shop.

Pure Shea is fragrance-free and may be preferred by people avoiding fragrance, but every person’s skin is different. Patch test before first use and stop if irritation occurs.

If your skin is broken, infected, severely irritated or affected by a worsening diagnosed condition, seek advice from a healthcare professional.

No. TheraVita Shea body butters are cosmetic moisturising products. They are not medicines and are not intended to diagnose, treat or cure eczema, psoriasis or another medical condition.

For prescription services, we request your GP details and consent to share relevant treatment information where appropriate. This supports safe, joined-up care and reduces the risk of important information being missed.

If the required details or consent are not provided, your prescriber must decide whether it remains safe and appropriate to prescribe.

These may be required to confirm identity, support clinical assessment, verify information relevant to prescribing and document ongoing care. If required information is not provided, we may be unable to prescribe safely.

Personal and clinical information is handled in accordance with confidentiality, data-protection and professional requirements. It is used only for appropriate clinical, administrative and service-related purposes.

See our Privacy Policy for more information.

Our prescription services are delivered by registered healthcare professionals, including Pharmacist Independent Prescribers regulated by the General Pharmaceutical Council. Prescribing decisions are made within professional scope and according to individual clinical assessment.

Yes, subject to the cancellation policy. Please make changes as early as possible using the booking confirmation or by contacting TheraVita. Missed appointments may require a new booking.

Patients receiving ongoing clinical care can contact TheraVita for treatment-related advice between reviews. For general enquiries, use the website contact form or email admin@theravitahealth.co.uk.

Do not use email or routine messaging for emergencies. Use NHS 111, 999 or your nearest emergency department as appropriate.